Terms & Conditions
Subscription Plan
General Terms:
Billing Cycle: Subscription fees are charged at the start of each cycle (monthly or yearly) to the payment method you have saved.
Auto-Renewal: All subscription plans will renew automatically unless you cancel. You can cancel your subscription anytime in your account settings.
Refunds: There are no refunds for part of a subscription. Yearly subscriptions may have a partial refund within 14 days of buying.
Plan Changes: You can upgrade your plan whenever you want. The extra cost will be charged right away, and benefits will start immediately. If you downgrade, it will take place at the next billing cycle.
Price Changes: Thinkayurvedafirst can change subscription prices with a 30-day prior notice.
Benefits Usage:
Doctor Consultation:
• You must schedule free consultations through the app or website.
• Unused consultations do not carry over to the next billing cycle.
• If you need to cancel, do it at least 4 hours before the appointment.
Advanced Screenings:
• Book these at least 48 hours ahead of time.
• They are only available at partner labs.
• You can expect results in about 48-72 hours.
Personalized Recipes:
• You will get recipe books digitally within 7 days after you start your subscription.
• If you want a physical copy, you can request it for an extra fee.
Discounts:
• These apply only to products sold by Thinkayurvedafirst.
• Discounts cannot be used with other special offers.
Free Shipping:
• Free shipping is for deliveries within India only.
• Premium delivery options might be quicker.
Webinars:
• You will get access links sent to your email 24 hours before the webinar.
• The recordings will be available for 15 days after the event.
Health Camp Invitations:
• These depend on availability and your location.
• You need to register at least 7 days prior.
Account and Privacy:
Thinkayurvedafirst is a product by Edvenswa. It follows all privacy and data rules.
Any medical information shared in consultations is private and safe.
Do not share your subscription account details with anyone.
Thinkayurvedafirst can end accounts that break these rules.
Thinkayurvedafirst is a product by Edvenswa. It follows all privacy and data rules.
Any medical information shared in consultations is private and safe.
Do not share your subscription account details with anyone.
Thinkayurvedafirst can end accounts that break these rules.
Frequently Asked Questions
Subscription Basics:
Q: How do I subscribe to a plan?
A: Choose the plan you want on our website or app. Go to checkout, fill in your payment details, and confirm your subscription.
Q: Can I switch between monthly and yearly billing?
A: Yes, you can switch when you renew your subscription. Yearly plans offer better savings compared to monthly billing.
Q: How do I cancel my subscription?
A: Log in to your account. Then, go to "Subscription Settings" and choose "Cancel Subscription." Your benefits will stay active until the end of your billing period.
Q: What payment methods do you take?
A: We take credit and debit cards, UPI, net banking, and popular digital wallets.
Q: How do I subscribe to a plan?
A: Choose the plan you want on our website or app. Go to checkout, fill in your payment details, and confirm your subscription.
Q: Can I switch between monthly and yearly billing?
A: Yes, you can switch when you renew your subscription. Yearly plans offer better savings compared to monthly billing.
Q: How do I cancel my subscription?
A: Log in to your account. Then, go to "Subscription Settings" and choose "Cancel Subscription." Your benefits will stay active until the end of your billing period.
Q: What payment methods do you take?
A: We take credit and debit cards, UPI, net banking, and popular digital wallets.
Benefits & Usage
Q: How do I book a doctor consultation?
A: Log into your profile, click "Book Consultation," pick a doctor and a time that works, and then confirm your appointment.
Q: How long are the doctor visits(Virtual)?
A: Regular visits last 15 to 20 minutes. Longer visits might be offered for an extra fee.
Q: What are Advanced Screenings?
A: These include blood tests and Ayurvedic dosha analysis to check your overall health and body type based on Ayurvedic ideas.
Q: How do I get my free shipping?
A: The shipping cost is taken away at checkout when you reach the minimum order amount for your plan.
Q: How do product discounts work?
A: Discounts are automatically given to qualifying products when you are signed into your subscribed account.
Q: Are there any extra benefits for lab tests with the premium subscription?
Absolutely! If you have a premium subscription, you'll enjoy some extra perks when it comes to lab tests. Specifically, premium subscribers get additional discounts, which means you'll pay less for lab services compared to those on basic plans or those who choose to pay as they go.
Q: What happens to consultations that I don't use by the end of my billing cycle?
A: Consultations you do not use will end when the billing cycle is over. They cannot be used in the next cycle.
Q: Can I share my subscription benefits with family members?
A: No, subscription benefits are tied to one account and cannot be shared.
Q: How do I book a doctor consultation?
A: Log into your profile, click "Book Consultation," pick a doctor and a time that works, and then confirm your appointment.
Q: How long are the doctor visits(Virtual)?
A: Regular visits last 15 to 20 minutes. Longer visits might be offered for an extra fee.
Q: What are Advanced Screenings?
A: These include blood tests and Ayurvedic dosha analysis to check your overall health and body type based on Ayurvedic ideas.
Q: How do I get my free shipping?
A: The shipping cost is taken away at checkout when you reach the minimum order amount for your plan.
Q: How do product discounts work?
A: Discounts are automatically given to qualifying products when you are signed into your subscribed account.
Q: Are there any extra benefits for lab tests with the premium subscription?
Absolutely! If you have a premium subscription, you'll enjoy some extra perks when it comes to lab tests. Specifically, premium subscribers get additional discounts, which means you'll pay less for lab services compared to those on basic plans or those who choose to pay as they go.
Q: What happens to consultations that I don't use by the end of my billing cycle?
A: Consultations you do not use will end when the billing cycle is over. They cannot be used in the next cycle.
Q: Can I share my subscription benefits with family members?
A: No, subscription benefits are tied to one account and cannot be shared.
Technical & Support
Q: What should I do if I'm having trouble accessing my subscription benefits?
A: First, try to log out and then log back in. If you still have problems, reach out to our support team.
Q: Is my medical data secure?
A: Yes, we use strong encryption and security methods to keep all your medical information safe.
Q: Can I use the app/website without a subscription?
A: Yes, you can use basic features without a subscription. However, you need an active subscription plan for premium features.
Q: Will I get a notice before my subscription renews?
A: Yes, we will email you a reminder 7 days before your next billing date.
Help & Support
Contact Information:
Customer Support Email: support@thinkayurvedafirst.com
Customer Support Phone: +91 8055 000 016
Support Hours: Monday to Saturday, from 9:00 AM to 7:00 PM IST
Common Issues
Subscription Management:
Billing Issues: If you see any mistakes in your bill, please reach out to support and provide your transaction ID.
Upgrade/Downgrade: For help with changing your subscription plan, get in touch with our support team or use the self-service option in your settings.
Cancellation: If you can't cancel through your account, our support team can help you.
Appointment Management:
Rescheduling: To change a consultation time, go to the "My Appointments" section or get in touch with support at least 4 hours before your appointment.
Technical Issues During Consultation: If you have connection problems during a video call, try refreshing the page or reinstalling the app. If issues continue, contact support.
Terms & Conditions
Subscription Plan
ThinkAyurvedaFirst™ – Terms and Conditions Effective Date: 12-12-2023 Please carefully read these Terms and Conditions (“Terms”) before using the ThinkAyurvedaFirst™ website and online ayurveda health consultation app (“Platform”). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
General Terms:
Billing Cycle: Subscription fees are charged at the start of each cycle (monthly or yearly) to the payment method you have saved.
Auto-Renewal: All subscription plans will renew automatically unless you cancel. You can cancel your subscription anytime in your account settings.
Refunds: There are no refunds for part of a subscription. Yearly subscriptions may have a partial refund within 14 days of buying.
Plan Changes: You can upgrade your plan whenever you want. The extra cost will be charged right away, and benefits will start immediately. If you downgrade, it will take place at the next billing cycle.
Price Changes: Thinkayurvedafirst can change subscription prices with a 30-day prior notice.
Benefits Usage:
Doctor Consultation:
• You must schedule free consultations through the app or website.
• Unused consultations do not carry over to the next billing cycle.
• If you need to cancel, do it at least 4 hours before the appointment.
Advanced Screenings:
• Book these at least 48 hours ahead of time.
• They are only available at partner labs.
• You can expect results in about 48-72 hours.
Personalized Recipes:
• You will get recipe books digitally within 7 days after you start your subscription.
• If you want a physical copy, you can request it for an extra fee.
Discounts:
• These apply only to products sold by Thinkayurvedafirst.
• Discounts cannot be used with other special offers.
Free Shipping:
• Free shipping is for deliveries within India only.
• Premium delivery options might be quicker.
Webinars:
• You will get access links sent to your email 24 hours before the webinar.
• The recordings will be available for 15 days after the event.
Health Camp Invitations:
• These depend on availability and your location.
• You need to register at least 7 days prior.
Account and Privacy:
Thinkayurvedafirst is a product by Edvenswa. It follows all privacy and data rules.
Any medical information shared in consultations is private and safe.
Do not share your subscription account details with anyone.
Thinkayurvedafirst can end accounts that break these rules.
Frequently Asked Questions
Subscription Basics:
Q: How do I subscribe to a plan?
A: Choose the plan you want on our website or app. Go to checkout, fill in your payment details, and confirm your subscription.
Q: Can I switch between monthly and yearly billing?
A: Yes, you can switch when you renew your subscription. Yearly plans offer better savings compared to monthly billing.
Q: How do I cancel my subscription?
A: Log in to your account. Then, go to "Subscription Settings" and choose "Cancel Subscription." Your benefits will stay active until the end of your billing period.
Q: What payment methods do you take?
A: We take credit and debit cards, UPI, net banking, and popular digital wallets.
Benefits & Usage
Q: How do I book a doctor consultation?
A: Log into your profile, click "Book Consultation," pick a doctor and a time that works, and then confirm your appointment.
Q: How long are the doctor visits(Virtual)?
A: Regular visits last 15 to 20 minutes. Longer visits might be offered for an extra fee.
Q: What are Advanced Screenings?
A: These include blood tests and Ayurvedic dosha analysis to check your overall health and body type based on Ayurvedic ideas.
Q: How do I get my free shipping?
A: The shipping cost is taken away at checkout when you reach the minimum order amount for your plan.
Q: How do product discounts work?
A: Discounts are automatically given to qualifying products when you are signed into your subscribed account.
Q: Are there any extra benefits for lab tests with the premium subscription?
Absolutely! If you have a premium subscription, you'll enjoy some extra perks when it comes to lab tests. Specifically, premium subscribers get additional discounts, which means you'll pay less for lab services compared to those on basic plans or those who choose to pay as they go.
Q: What happens to consultations that I don't use by the end of my billing cycle?
A: Consultations you do not use will end when the billing cycle is over. They cannot be used in the next cycle.
Q: Can I share my subscription benefits with family members?
A: No, subscription benefits are tied to one account and cannot be shared.
Technical & Support
Q: What should I do if I'm having trouble accessing my subscription benefits?
A: First, try to log out and then log back in. If you still have problems, reach out to our support team.
Q: Is my medical data secure?
A: Yes, we use strong encryption and security methods to keep all your medical information safe.
Q: Can I use the app/website without a subscription?
A: Yes, you can use basic features without a subscription. However, you need an active subscription plan for premium features.
Q: Will I get a notice before my subscription renews?
A: Yes, we will email you a reminder 7 days before your next billing date.
Help & Support
Contact Information:
Customer Support Email: support@thinkayurvedafirst.com
Customer Support Phone: +91 8055 000 016
Support Hours: Monday to Saturday, from 9:00 AM to 7:00 PM IST
Common Issues
Subscription Management:
Billing Issues: If you see any mistakes in your bill, please reach out to support and provide your transaction ID.
Upgrade/Downgrade: For help with changing your subscription plan, get in touch with our support team or use the self-service option in your settings.
Cancellation: If you can't cancel through your account, our support team can help you.
Appointment Management:
Rescheduling: To change a consultation time, go to the "My Appointments" section or get in touch with support at least 4 hours before your appointment.
Technical Issues During Consultation: If you have connection problems during a video call, try refreshing the page or reinstalling the app. If issues continue, contact support.
Terms & Conditions
ThinkAyurvedaFirst™ – Terms and Conditions Effective Date: 12-12-2023 Please carefully read these Terms and Conditions (“Terms”) before using the ThinkAyurvedaFirst™ website and online ayurveda health consultation app (“Platform”). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
Subscription Plan
General Terms:
Billing Cycle: Subscription fees are charged at the start of each cycle (monthly or yearly) to the payment method you have saved.
Auto-Renewal: All subscription plans will renew automatically unless you cancel. You can cancel your subscription anytime in your account settings.
Refunds: There are no refunds for part of a subscription. Yearly subscriptions may have a partial refund within 14 days of buying.
Plan Changes: You can upgrade your plan whenever you want. The extra cost will be charged right away, and benefits will start immediately. If you downgrade, it will take place at the next billing cycle.
Price Changes: Thinkayurvedafirst can change subscription prices with a 30-day prior notice.
Benefits Usage:
Doctor Consultation:
• You must schedule free consultations through the app or website.
• Unused consultations do not carry over to the next billing cycle.
• If you need to cancel, do it at least 4 hours before the appointment.
Advanced Screenings:
• Book these at least 48 hours ahead of time.
• They are only available at partner labs.
• You can expect results in about 48-72 hours.
Personalized Recipes:
• You will get recipe books digitally within 7 days after you start your subscription.
• If you want a physical copy, you can request it for an extra fee.
Discounts:
• These apply only to products sold by Thinkayurvedafirst.
• Discounts cannot be used with other special offers.
Free Shipping:
• Free shipping is for deliveries within India only.
• Premium delivery options might be quicker.
Webinars:
• You will get access links sent to your email 24 hours before the webinar.
• The recordings will be available for 15 days after the event.
Health Camp Invitations:
• These depend on availability and your location.
• You need to register at least 7 days prior.
Account and Privacy:
Thinkayurvedafirst is a product by Edvenswa. It follows all privacy and data rules.
Any medical information shared in consultations is private and safe.
Do not share your subscription account details with anyone.
Thinkayurvedafirst can end accounts that break these rules.
Subscription Basics:
Frequently Asked Questions
Q: How do I subscribe to a plan?
A: Choose the plan you want on our website or app. Go to checkout, fill in your payment details, and confirm your subscription.
Q: Can I switch between monthly and yearly billing?
A: Yes, you can switch when you renew your subscription. Yearly plans offer better savings compared to monthly billing.
Q: How do I cancel my subscription?
A: Log in to your account. Then, go to "Subscription Settings" and choose "Cancel Subscription." Your benefits will stay active until the end of your billing period.
Q: What payment methods do you take?
A: We take credit and debit cards, UPI, net banking, and popular digital wallets.
Benefits & Usage
Q: How do I book a doctor consultation?
A: Log into your profile, click "Book Consultation," pick a doctor and a time that works, and then confirm your appointment.
Q: How long are the doctor visits(Virtual)?
A: Regular visits last 15 to 20 minutes. Longer visits might be offered for an extra fee.
Q: What are Advanced Screenings?
A: These include blood tests and Ayurvedic dosha analysis to check your overall health and body type based on Ayurvedic ideas.
Q: How do I get my free shipping?
A: The shipping cost is taken away at checkout when you reach the minimum order amount for your plan.
Q: How do product discounts work?
A: Discounts are automatically given to qualifying products when you are signed into your subscribed account.
Q: Are there any extra benefits for lab tests with the premium subscription?
Absolutely! If you have a premium subscription, you'll enjoy some extra perks when it comes to lab tests. Specifically, premium subscribers get additional discounts, which means you'll pay less for lab services compared to those on basic plans or those who choose to pay as they go.
Q: What happens to consultations that I don't use by the end of my billing cycle?
A: Consultations you do not use will end when the billing cycle is over. They cannot be used in the next cycle.
Q: Can I share my subscription benefits with family members?
A: No, subscription benefits are tied to one account and cannot be shared.
Technical & Support
Q: What should I do if I'm having trouble accessing my subscription benefits?
A: First, try to log out and then log back in. If you still have problems, reach out to our support team.
Q: Is my medical data secure?
A: Yes, we use strong encryption and security methods to keep all your medical information safe.
Q: Can I use the app/website without a subscription?
A: Yes, you can use basic features without a subscription. However, you need an active subscription plan for premium features.
Q: Will I get a notice before my subscription renews?
A: Yes, we will email you a reminder 7 days before your next billing date.
Help & Support
Contact Information:
Customer Support Email: support@thinkayurvedafirst.com
Customer Support Phone: +91 8055 000 016
Support Hours: Monday to Saturday, from 9:00 AM to 7:00 PM IST
Common Issues
Subscription Management:
Billing Issues: If you see any mistakes in your bill, please reach out to support and provide your transaction ID.
Upgrade/Downgrade: For help with changing your subscription plan, get in touch with our support team or use the self-service option in your settings.
Cancellation: If you can't cancel through your account, our support team can help you.
Appointment Management:
Rescheduling: To change a consultation time, go to the "My Appointments" section or get in touch with support at least 4 hours before your appointment.
Technical Issues During Consultation: If you have connection problems during a video call, try refreshing the page or reinstalling the app. If issues continue, contact support.